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Cookie Policy

Last updated: March 2026

What are cookies?

Cookies are small text files stored on your device by your browser when you visit a website. They help websites remember information about your visit — like staying logged in or your preferences — so you don't have to re-enter them each time.

How Nemu uses cookies

We use cookies in two categories:

1. Strictly necessary cookies

These are essential for the platform to function and cannot be disabled.

NamePurposeExpires
nemu_sessionKeeps you logged in between page loads1 hour (rolling)
nemu_refreshSecure httpOnly refresh token for session renewal30 days
nemu_csrfCSRF protection token to prevent cross-site attacksSession

2. Analytics cookies

These help us understand how people use Nemu so we can improve it. They collect anonymous, aggregated data only. You can opt out at any time.

NamePurposeExpires
_ph_*PostHog analytics — tracks feature usage and flows anonymously1 year
_nemu_abA/B test group assignment for UI experiments90 days

Third-party cookies

Nemu embeds Stripe on checkout pages. Stripe may set cookies for fraud detection and payment security. These are governed by Stripe's Privacy Policy.

We do not use advertising, retargeting, or social media tracking cookies.

Managing cookies

You can manage cookies through your browser settings. Most browsers allow you to view, block, and delete cookies. Note that disabling strictly necessary cookies will prevent you from using the Nemu platform.

  • Chrome
  • Firefox
  • Safari
  • Edge

Changes to this policy

We may update this Cookie Policy as our use of cookies evolves. We'll notify you of significant changes via email or an in-app banner.

Contact

Questions about cookies? Email us at privacy@nemu.agency.

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